Childcare complaint procedure

Complaints procedure for the nursery and BSO 't Koninkrijkje

As Kindcentrum Het Koninkrijkje, we make every effort to provide good quality childcare every day.
offer. Still, things can go wrong once in a while. We believe it is important that you can come to us if you have
are dissatisfied. That is why we have set up this internal complaints procedure.
The complaints procedure describes our approach to handling and recording complaints
of parents. The scheme complies with the requirements of the Childcare Act, articles 1.57b and 1.57c.

´t Koninkrijkje complaints procedure